Deposit and Cancellation Policy

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LODGING, CAR RENTAL, SHUTTLE, EQUIPMENT RENTAL, PACKAGE POLICIES

Deposit: A deposit in the amount of one night, including taxes and fees, is due at the time of booking.

Final Payment: Full and final payment for non-holiday reservations is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable. If a non-holiday reservation is cancelled within 30 days of arrival, all monies received will be forfeited. Full and final payment for holiday reservations touching Dec. 21, 2018 through Jan. 6, 2019 is due 45 days prior to arrival, at which time the reservation is non-refundable and non-changeable. If a holiday reservation is cancelled within 45 days of arrival, all monies received will be forfeited.

Cancellation: Non-holiday reservations cancelled outside 30 days of arrival are subject to forfeiting the one night deposit per room. Any changes made to a reservation may affect total package price. All changes are subject to availability. Changing property management companies is considered a cancellation and all cancellation policies apply.

Your payment constitutes acceptance of these terms and conditions.

This site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the site, including without limitation rates, fees, or availability applicable to your transaction. Vail Resorts assumes no responsibility or liability for such errors, inaccuracies, or omissions. Vail Resorts shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions. Vail Resorts shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation and/or payment of a reservation

AIRLINE RESERVATIONS POLICY

Airline tickets are non-transferable and non-refundable. Change fees and/or increased fares will be applied when a reservation is modified. Once the ticket has been purchased the name on the ticket cannot be changed.

It is the responsibility of all adult passengers to present valid photo identification upon check-in with their airline. If you are a member of your airline's frequent flyer or other reward club, please present your club number upon check-in. Vail Resorts asks that all passengers reconfirm their flights, with the airlines directly,  24-hours prior to their departure.
Prices are per person, and include all taxes & fees in USD. Airline baggage fees may apply and are not included in the price.

LIFT TICKET POLICY

All lift ticket products are non-transferable and non-refundable. Online advance purchase rates are only available online. Additional days purchased at the ticket window must be purchased at the window rate. When you purchase lift tickets, you will automatically be enrolled in the Vail Resorts "Peaks" loyalty program, at no cost to you. You will receive program information by standard mail and will be offered the chance to decline.

(NOTE: children's ski and snowboard lessons require helmets)

CHILD CARE/NURSERY & CHILDREN'S SKI SCHOOL POLICIES

Children's Ski and Snowboard School Cancellation Policy:

  1. Your Credit Card may be charged up to 30 days prior to your arrival.
  2. Lesson reservations must be cancelled at least 24 hours before the scheduled lesson start time, or a cancellation fee will be imposed. If you cancel within the 24 hour period and a $100 processing fee will be charged. The cancellation fee may be waived if the lesson is re-booked for an alternate date. You can change or cancel your reservation by calling (970) 453-3250 or in person at one of our sales offices. Lessons are non-refundable due to weather.

Child Care: All cancellations and changes to your child's reservation with less than 24 hours notice will result in a full day program charge per child.

  1. All children must check into their program location on time to ensure that their reservation can be fulfilled.
  2. No refunds will be given due to weather.
  3. You will be required to sign a CHILDREN'S SKI SCHOOL AND RIDE ASSUMPTION OF RISK, HOLD-HARMLESS, RELEASE OF LIABILITY AND INDEMNITY AGREEMENT prior to your child's participation.
  4. If your child will be renting equipment you will be required to sign a Rental Agreement prior to your child's participation.

December Bombers, Traditional Bombers, and BAM Cancellation Policy:

  • Guests may cancel with no penalty when the cancellation takes place six weeks prior to the program start date.
  • Guests who cancel within six weeks of the program start date will be charged a $75 cancellation fee.
  • Guests who cancel after the program has begun will be charged $150 per day of programming that has taken place, up to the cost of the program.

ADULT SKI SCHOOL POLICIES

Reservation and Cancellation Policy:

  1. Your credit card may be charged up to 30 days prior to your arrival.
  2. Lesson reservations must be cancelled at least 24 hours before the scheduled lesson start time, or a cancellation fee will be imposed. If you cancel within the 24 hour period and a $100 processing fee will be charged. The cancellation fee may be waived if the lesson is re-booked for an alternate date. You can change or cancel your reservation by calling (970) 453-3250 or in person at one of our sales offices. Lessons are non-refundable due to weather.
  3. All participants must check into their program location on time to ensure that their reservation can be fulfilled.

PRIVATE LESSON REQUEST POLICIES

Reservation Request and Cancellation Policy:

  1. Your online transaction is a Reservation Request. This product will appear as "Purchased" in the Trip Folder when the request is sent, not when payment is completed.
  2. You will receive a confirmation email from ski school for this Reservation Request. If you do not receive a confirmation email, your request may not have been received. If this occurs please call: (970) 453-3250.
  3. Your credit card will not be charged at the time of the online purchase, and may be charged up to 3 days prior to your arrival.
  4. Changes or cancellations can be made by calling: (970) 453-3250
  5. A no show for your reserved Private Lesson will result in a charge equal to the cost of the reserved lesson and may result in cancellation of the entire reservation. Any lesson cancelled within 24 hours of the scheduled start time will result in a $150 cancellation fee.
  6. Your credit card will be charged 48 hours prior to the start of your lesson. 
  7. All participants must check into their program location on time to ensure that their reservation can be fulfilled.
  • No refunds will be given due to weather.
  • All private lesson participants must have lift access, which is not included in the private lesson fee
  • You will be required to sign a VAIL RESORTS SKI SCHOOL ASSUMPTION OF RISK, HOLD HARMLESS, RELEASE OF LIABILITY.

SEASON PASS POLICY

SEASON PASS DEPOSIT & CANCELLATION POLICY
 
BY PUTTING $49 DOWN I UNDERSTAND THAT I AM COMMITTING TO BUY THE PASS(ES) FOR THE 2018/2019 SEASON. I UNDERSTAND THIS $49 PAYMENT IS NON-REFUNDABLE. I agree the credit card provided will be authorized for the remaining amount of the Season Pass product purchased. The remaining balance will be automatically charged to my credit card on or around September 15, 2019. Once the $49 initial payment has been made, the $49 initial payment cannot be cancelled or refunded, nor can the pass purchase be cancelled or refunded. In the event the total price of the Season Pass product is lowered prior to the start of the 2019/2020 ski season, the remaining amount due will be reduced by the amount of the total price lowered. I agree to provide a valid email address for the express purpose of receiving communications regarding this transaction. I understand this is the only manner by which I will receive such communications.
 
THIS PASS IS NON-TRANSFERABLE AND MAY NOT BE RESOLD. The pass may be confiscated and not re-issued if, in the sole judgment of the ski area operator, the pass holder: 1) acts in a manner that could endanger the safety of any person; 2) violates the law; 3) provides ski lessons or related services for compensation; or 4) engages in fraud or misconduct or creates a nuisance. Re-issued passes may be subject to a replacement fee. The pass holder acknowledges his or her affirmative duty to immediately notify the ski area operator and authorities if the pass is lost or stolen and that failure to do so may result in loss of skiing privileges. The pass holder also acknowledges that this pass is non-refundable unless Pass Insurance has been purchased.
 
Restrictions may apply. For complete details on restrictions and blackout dates please visit epicpass.com or ask a sales representative. Child is defined as 5-12. Teen is defined as 13-18. Adult is defined as 13+ (if no teen product) or 19+. For questions, call 970.754.0008. Pass processing is not available at Arapahoe Basin.