Prepare For Your Lesson

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Self-Health Screening

The health and safety of our guests is our first priority. We have established comprehensive Health and Safety measures to keep our guests, employees, and the community safe. All employees are required to undergo a health screening before they arrive at work. All participants will be required to undergo a pre-arrival self-health screening prior to the start of each lesson (a parent or guardian will be required to complete the screening for each child taking a lesson).

The pre-arrival self-health screening is a very simple to use web form that you can access on your smartphone or computer. You will be emailed the form prior your lesson start time and must complete the form the day of the lesson, prior to arriving to the mountain. Below are the screening questions included in the form, so you know what to expect.

  1. Does the lesson participant have a fever [greater than or equal to 100.4 F/ 38 C]?
  2. Does the lesson participant have any signs of the following symptoms (not due to a known health condition)?
    1. Sore throat?
    2. Feeling feverish, including having chills? New or worsening cough?
    3. New loss of taste or smell?
    4. Shortness of breath or difficulty breathing worse than normal for you at altitude?
    5. Muscle or body aches that are not normal for you with exercise or altitude?
    6. New fatigue that is not normal for you with exercise or altitude?
    7. Diarrhea or vomiting?
    8. Runny nose or congestion that is not normal for you?
    9. New or severe headache?
  3. Has the lesson participant tested positive or were they diagnosed with COVID19 within the last 10 days?
  4. Within the past 14 days, has the lesson participant had close contact with anyone that has COVID-19? Close contact is being 6 ft (2m) or closer for more than 15 minutes with a person, caring for them or having direct contact with them or their body fluids (for example kissing, being coughed or sneezed on or sharing a drink or eating utensils)?
  5. Has the lesson participant travelled internationally or domestically in the last 14 days and public health requires quarantine following travel?
  6. We look forward to having you as our guest and providing you and your family with an Experience of a Lifetime!

FREQUENTLY ASKED QUESTIONS (FAQs)

What ski and ride school offerings will you provide this year at your resorts?
We are pleased to be resuming more ski and ride school programs this season, including those for younger children. Specifics can be found on our ski and ride school page.

 

Will face coverings be required in ski and ride school this season?
Face coverings will only be required during the indoor portion of the ski and ride school experience this season, including during drop-off and pick-up, and accessing indoor facilities such as restrooms and restaurants (while not eating or drinking). Face coverings will not be required during the outdoor portion of the ski and ride school experience. Face coverings will also not be required in outdoor spaces such lift lines, chairlifts and gondolas.

 

Do I need a proof of vaccination to go to ski and ride school or take private lessons?
Children ages 12 and older who are part of a full-day ski and ride school program will be required to show proof of vaccination as lessons include lunches at indoor, on-mountain quick-service restaurants. This proof of vaccination will be required at the time of drop-off at the ski and ride school program. Adults participating in ski and ride school programs or private lessons may choose to opt-out of dining at indoor, on-mountain quick-service restaurants.

 

Will there be an option to pick up my child (12 and over) for lunch if they cannot show proof of vaccination?
We will be requiring proof of vaccination for all children ages 12 and over in full-day ski and ride school programs that contain a lunch offering.  We will not be providing an outdoor or lunch-pickup option for these individuals. At many of our resorts, half-day lesson options that exclude lunch will also be available.

 

What is the cancellation and refund policy for Ski & Ride School lessons?
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Ride School conducting your lesson. Any Ski & Ride School product that is cancelled prior to 24 hours of the lesson start time will be issued a full refund. Any Ski & Ride School product that is cancelled within 24 hours of the lesson start time will be charged a cancellation fee. 

As a reminder, for guests 12 years and older, proof of COVID-19 vaccination is required to participate in full day Ski & Snowboard programming. If you or your child cannot meet this requirement, cancellations must be made 24 hours in advanced of your lesson.

For more information on refunds and cancellations, please refer to the Ski & Ride School Terms of Sale.

 

Do I have to wear a face covering while I’m skiing and snowboarding? 

While face coverings are not required during the physical acts of skiing and snowboarding if the guest is maintaining proper physical distance and is not in the vicinity of others, it is recommended guests do so. Otherwise, face coverings are required in every part of our operation, including while loading and riding on chairlifts and in gondolas, inside all buildings, and during all ski and snowboard lessons.
Face covering should follow CDC guidelines, with two or more layers of fabric that completely cover your nose and mouth and they should not have vents, valves or holes. 

Are you allowing neck gaiters/buffs?

Face covering should follow CDC guidelines, with two or more layers of fabric that completely cover your nose and mouth and they should not have vents, valves or holes.  

Are there any exemptions allowed? What if I can’t/won’t wear a face covering, such as if I’m ADA exempt?

Face coverings are required in every part of our operation without exception. If a guest is unable or unwilling to wear a face covering, the guest will not be allowed access in order to limit the risk of COVID-19 exposure to other guests and employees.

What about my child age 2 and under – do they need a mask?

In line with local and CDC guidelines, we are asking that children aged 3 and older wear face coverings. 

What are you doing to ensure physical distancing is possible?

We will work to allow for physical distancing throughout our operations to help ensure a safe experience. First and foremost we will manage the number of people on our mountains through a reservation system. Additionally, we have adapted our approach to loading lifts and gondolas and are manage the number of people coming in and out of our facilities. 

What happens if there is a case of COVID-19 confirmed at your resort?

We will continue to work with local health officials to minimize the impact and spread of COVID-19 in our resort communities, prioritizing the health and safety of our employees and guests. If there is a case at our resort, or among an employee, we will follow all guidance provided by local health officials. If a guest or employee feels sick, we ask that they remain home.