Frequently Asked Questions

PEAKs

Do my PEAKS Certificates expire?
How can I remove a family member from my PEAKS profile?
How do I login to the website to access my PEAKS account, renew my season pass, or change my address?
I am having trouble updating my PEAKS profile online and would like to talk to someone for help. Who should I call?
I am missing PEAKS points from my account, who should I speak to for assistance?
I lost my PEAKS password! How do I log in? How do I create a new password?
If I accumulate enough PEAKS points for a reward on my visit, can I redeem my reward right away?
If I already have a PEAKS card, can I pre-purchase my lift tickets before arrival?
Is my PEAKS account valid from year to year? How do I know if I am already a PEAKS member?
My PEAKS card does not have a photo on it, how can I get a PEAKS card with my photo on it?
What are the lift ticket discounts for PEAKS members?
What can I use my PEAKS points for?
What do I do if I lose my PEAKS card?
What is PEAKS? How does it work?

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